Testimonials
Landlord Testimonials
-
Rent Guarantee Scheme – Michael Cuschieri
“
an excellent service and one I would recommend to any Landlord looking to maximise their return on investment…
I would like to personally thank you for your personal guidance and professional advice during the recent purchase of a property. I had heard about your Rent Guarantee Scheme and how it helps landlords with their cash flow and peace of mind, but was initially apprehensive. I needn’t have been, especially when working the Central Housing Group who were extremely helpful. I now have a property that is rented out through your Rent Guarantee Scheme with a regular rent being paid on time every month and do not have to worry about chasing tenants or checking on the property. You and your team do this all for us. In addition, should the property ever be empty, I do not lose out on income as this is still paid to us by the Central Housing Group! All in all an excellent service and one I would recommend to any Landlord looking to maximise their return on investment and enjoy a hassle and worry free property rental. Thanks once again.
View Full Testimonial: Rent Guarantee Scheme – Michael CuschieriMichael Cuschieri
-
Guaranteed Rental Payments – Ian Huckle
“
Central Housing Group means “no worries”. No worries about rent. No worries about non-payment…
Dear Romesh & Team, I have been a Central client for a few years now. As a novice Landlord they came recommended to me by the vendor of my first investment property and they are certainly well suited to “newbies” like I was. However, now with 3 properties and much more experience of the business under my belt, I have come to value the certainty of their guaranteed rental payments and professionalism of their management and support. It’s not all about the rent though. With the last of my properties there was some refurbishment work to do and they took care of that with the minimum of fuss and at what I considered to be a very fair price. We even agreed a date when the guaranteed rental payments would start whether or not the refurb was finished and/or tenant installed. The main point, though, is the guaranteed rental payments. This is not top market value – you could get a little more letting it yourself – but the point is that it is guaranteed. Same time every month it appears in your bank account. No void periods. No management charges. No VAT. Finally, whilst I have not used this part of the service yet, they guarantee to hand the property back to you in the same condition (allowing for reasonable wear and tear) as they took it, which is a big comfort given that you never really “know” your tenant. In summary, Central Housing Group means “no worries”. No worries about rent. No worries about non-payment. No worries about cashflow. No worries about damage to the property. No worries about evictions. No worries about DSS payments. Just no worries. Highly recommended. Kindest regards,
-
Guaranteed Rent Specialists – G Culora
“
It really does gives me peace of mind, knowing that I am dealing with a Company that really cares and always delivers…
Dearest Central Housing Group, Writing this testimonial gives me an opportunity to try to express my sincere gratitude for exemplary service and efficiency that CHG – Guaranteed Rent Specialists – provide. No matter if you are dealing with Romesh, David or all their staff such as Helga, there is always care and attention in all that they do which other peers in the same field struggle with. In my point of view, the standard that CHG provide is of the highest degree, and from experience, know that others do not have the same desire and passion to deliver. CHG should be an example to others. Their client service is a number 1 priority, and this supplemented with a wealth of knowledge and experience. Also, invoices are advised in advance of payment which are very clear, and payment is always on time. There are numerous examples that I can give, but the most significant was when I had my initial meeting with Romesh in late Jan’13 and then this was followed with having my property being rented through CHG by mid March’13. Romesh had met me at the property and took the time necessary answering my numerous questions, and what I needed in order to have the property rented within 6 weeks. He was spot on. He shared a range of local area contacts that helped me deliver ahead of time and this ensured that I did not waste any time in gaining income. Also, Romesh was always available to provide advice and would often meet at the property throughout the process to ensure target date met. All in all, an excellent and personal experience and I cannot be thankful enough. It really does gives me peace of mind, knowing that I am dealing with a Company that really cares and always delivers. Thank you CHG! Kindest Regards,
-
Outstanding Rental Property – Simms Raymond
“
The service he has provided to me as a landlord is knowledgeable, competent and profitable.
Dear Sirs, Outstanding Customer Service – Romesh Muthiah. From the moment I decided to place my rental property with Romesh everything proceeded speedily, smoothly and professionally. Any associated expenditures were identified and agreed upfront and there were very little discrepancies once the works were finally completed. Now one year later I am very content to continue this partnership with Romesh as it has proven to be hassle free and a very satisfying arrangement. The service he has provided to me as a landlord is knowledgeable, competent and profitable. I would have no hesitation whatsoever in introducing Romesh to any other landlord. Yours Faithfully,
-
Guaranteed rental schemes – Mahmood Norouzi
“
You are a credible professional with a great deal of knowledge in the rental business…
I’d like to share with everyone how happy I am in my recent business encounter with you. You are a credible professional with a great deal of knowledge in the rental business, particularly guaranteed rental schemes. I am impressed with the way you present your service, having given me also a lot of advice for me to make an informed decision. I think your persona and your approach would put any potential client at ease and unpressured. But what impresses me most is how you insist only in sticking to what you excel at and being comfortable to not take on anything else, as tempting and easy as they may be. Thank you for your help.
-
Rent guarantee services – Enakeno Ogbo
“
Your depth and breadth of property knowledge is impressive and your willingness to help in every situation shows your outstanding customer service…
Dear Romesh, I want to express how satisfied I am with your rent guarantee services which ensures that I get regular rent for my property even when it is not occupied. Apart from this obvious benefit, your attention to detail and expertise ensured that the process was hassle free and easy. You even gave me advice on issues which were outside of your scope of work. You patiently explained and re-explained everything to do with the process. Your depth and breadth of property knowledge is impressive and your willingness to help in every situation shows your outstanding customer service. I am really happy I made the choice of renting my property through Central Housing Group. Yours sincerely,
-
Rent to the Council without issue – Tony O’Brien
“
I have been a landlord with the Central Housing Group for more than five years and my property has been rent to the council by them without issue…
Dear Alex, I have been a landlord with the Central Housing Group for more than five years and my property has been rent to the council by them without issue for the whole of that time. The rent is paid to me regularly and if any repairs are required, Jo calls me and we discuss them. I am always asked if I would like to deal with these myself, but who would want to when they can be dealt with directly by CHG without any problem and at reasonable cost. All insurances and certificates are kept up to date and any reminders are sent out with plenty of time to renew. If I ever have any queries, they are dealt with effectively and efficiently. I have no hesitation in recommending CHG to any prospective landlord. Yours Sincerely,
-
Guaranteed rents are competitive – Steve Louise
“
I was most impressed with the way you followed through all the processes and acted in a clear, exact and concise manner…
I wanted to thank you personally for the service you have and continue to provide. At the very beginning of the guaranteed letting process you showed professionalism in the way you visited the property concerned and explained thoroughly the process of guaranteed rents and how different it was from private rent. That was the easy part, but what I was most impressed with was the way you followed through all the processes and acted in a clear, exact and concise manner. After actioning your observations, my property was rented with little headache on my part and since then your team have continued with your good example by informing me of the property state during their regular visits. The rental income I receive from Central Housing Group is always prompt and takes away any potential stress from me as a landlord. Moreover, the guaranteed rent amount I receive is competitive compared to the amount I would receive from private rent without the risk of private rent. In summary Romesh I would like to congratulate you and your company on a work well done and will certainly recommend your services to any landlord looking for peace of mind in letting their property. Many Thanks
-
Let to the Council with Central Housing Group – Patricia Taaffe
“
…I acquired an investment property to let to the council which was to be my first experience of property letting.
Dear Sirs, It gives me great pleasure to have the opportunity to write a testimonial for Central Housing Group Limited. Together with a friend, in 2000 I acquired an investment property to let to the council which was to be my first experience of property letting. We got off to a difficult start with the company which was originally managing the letting, but after much complaining and a bit of luck, we found an alternative company, Central Housing Group Ltd, which took over the handling of our property and things settled down. My friend and I went on to purchase another two investment properties, both of which we handed over to Central Housing to let to the Council and, later, with my husband, son and daughter- in-law, I purchased a further investment property which, again, we asked Central Housing to handle for us. They are still managing these lettings for us. Romesh, David and their team are a very tight and efficient unit. I always feel comfortable contacting them if I have any queries or concerns, which they invariably deal with promptly and efficiently. They do not allow matters to slip, i.e. repairs or replacements that need to be dealt with, and when site matters have been raised with me (in the case of leasehold properties) by the management companies, they never fail to deal with them promptly on my behalf. All the staff are extremely pleasant and helpful and there has never been a time when I felt that I did not matter to them. When I hear of the letting horror stories of other people, I am very pleased that fate took me to Tottenham/Wood Green (where Central Housing Group was originally situated) all those years ago. I hope that my family and I will continue to be associated with Central Housing Group for many more years to come. However, if it is necessary for whatever reason to “reclaim” any of the properties, I am confident that they will be returned to us in first-class condition. Yours faithfully,
-
Guaranteed rent giving peace of mind – Mary McGarvey
“
The staff are always friendly, happy to help, reliable, very efficient and extremely professional.
To Romesh and all the staff at Central Housing, Just to say a big thank you for your services provided in order to get my properties rented out.The level of service has been excellent. When I first contacted Central Housing some of my properties were in a poor state but with your help they were tidied up to a very high standard and rented out quickly with no problems and everything running smoothly, contracts signed with guaranteed rent giving me peace of mind and reassurance that I was dealing with an excellent company. The staff are always friendly, happy to help, reliable, very efficient and extremely professional. It’s been a pleasure doing business with you all and I look forward to many more years of your excellent service. I will be highly recommending you to others. Keep up the good work! Many thanks!
-
Guaranteed rent scheme – P Sahonta
“
I would highly recommend Central Housing Group to anyone looking to rent their property and would have no problems in telling them about the great service you provide.
This is just a thank you letter to you and all your staff for the continuing hard work when managing my property over the last two years. I’m very pleased with the excellent level of service your team provides and their efficiency in contacting me if there are any issues at the property. I have found your company to be very proactive and helpful in solving any problems that have occurred in the past. Because of this reassurance I have a peace of mind knowing that you guys are doing the best. In the past I have found most guaranteed rent scheme companies offer a lot of services but fail to deliver. I would highly recommend Central Housing Group to anyone looking to rent their property and would have no problems in telling them about the great service you provide.
-
Guaranteed rental income – Susan Clark
“
I would happily recommend Central Housing to anyone wishing to let their property, so they could experience the same high level of service, professionalism and commitment that I received. (Why would anyone wish to gamble with the pitfalls of private renting!!)
Dear Romesh and Team, I would like to take this opportunity to thank you for the help and guidance received regarding managing my late Mother’s property for the past two years. It was the best decision I could have made to let Central Housing manage the property, it was hassle free, with no worries about collecting rent or meeting tenants, and with the guaranteed rental income the money was paid direct into the bank every month on time! I am currently looking for an investment property that I would have no hesitation in handing over to you to manage. I would happily recommend Central Housing to anyone wishing to let their property, so they could experience the same high level of service, professionalism and commitment that I received. (Why would anyone wish to gamble with the pitfalls of private renting!!) Yours sincerely,
Local Authorities Testimonials
Property Agents Testimonials
-
Class Estates
“
The service I receive is friendly, courteous and efficient and the staff are very knowledgeable and approachable regarding all aspects of renting and management of properties.
Dear Romesh & Team, Highly Valued Service- Guaranteed Rent Scheme As a property managing agent, I approached CHG over 8 years ago to manage a number of my personal properties. Their ‘Guaranteed Rent’ Scheme appeared a sensible option to offer my clients as it seemed to eliminate many of the negative aspects of being a landlord. I’m very pleased to say that this has proved to be the case. The service I receive is friendly, courteous and efficient and the staff are very knowledgeable and approachable regarding all aspects of renting and management of properties. CHG not only ensure my clients’ properties are effectively managed and maintained but that they also continue to comply with the relevant health and safety standards necessary for rental in the social housing sector. I receive timely reminders for renewal of the gas and electrical safety certificates and I know that my smoke alarms, heat detectors and carbon monoxide detectors are checked on a regular basis. All of this gives me peace-of-mind. CHG also have an excellent team of contractors who can deal with any issue which may arise during the course of renting a property. Repairs are quick and efficient and the costs are always reasonable. This gives me the peace-of-mind that I don’ t need to look around to find value-for-money for my clients. The rent is paid directly into my clients’ accounts every month without fail and my clients also receive a clear and concise monthly rental statement of account which is useful for their own book-keeping records. I look forward to many more years of a constructive and mutually beneficial working relationship with CHG . I am so confident in their service that I have recommended them to clients, friends, acquaintances and even family, without hesitation. Keep up the good work and kind regards
View Full Testimonial: Class EstatesAjay Mehta
-
Meadway Estates
“
Overall, I have to say that we were hugely impressed with your company and I look forward to working together again in the future.
Dear Romesh, Guaranteed Rent Scheme 1st May 2015 As local estate agents operating in the area for over 30 years we were recently instructed to sell a property which your company has been letting & managing. My staff and I have been extremely impressed with the efficiency and organisation of your company. It has been a pleasure dealing with you and your friendly & knowledgeable staff. We found a buyer within a week of the instruction to sell and you responded promptly & efficiently to all requests for information, arranged access for viewings & you very kindly took the time to meet our new purchaser to explain in detail how your company’s ‘Guaranteed Rent’ Scheme operates. Overall, I have to say that we were hugely impressed with your company and I look forward to working together again in the future. We are able to assist any of your landlords’ with the sale of their investment properties. I would highly recommend Central Housing Group Ltd to any landlords with properties that I think would be suitable for your scheme. I look forward to dealing with you again. Yours sincerely
View Full Testimonial: Meadway EstatesJonathan Ellis
-
The Property Resource
“
Romesh is very professional and his attention to detail is second to none.
I would like to extend my appreciation to you firstly for meeting my colleague at a property on 19 May 2014 to change the locks following a possession order. Martin met my colleague at the property at the agreed time and changed the locks. Martin offered a great service at a very reasonable cost. Secondly, another thank you to Martin for passing my details to Romesh Muthiah. Romesh has now successfully rented the property on behalf of my landlord, Mrs Dawson. Romesh is very professional and his attention to detail is second to none. Romesh is a pleasure to deal with and I will certainly be recommending him to other landlords who may have properties in the North London and surrounding area.
View Full Testimonial: The Property ResourceAmanda Hardy
Tenant Testimonials
-
Svetlana Pruteanu-Teodoru – Tenant Testimonial
“
As a tenant I been very satisfied of the services received.
Dear Romesh and team, As a tenant I been very satisfied of the services received. I did find you warm, caring, polite and with a lot of consideration for us. You been very prompt and answered straight and solved any problems. The flat was comfortable, clean and we felt very welcome. The check in and check out were very nice prompt and simple. For us it was the most pleasant experience and we will miss you. I will highly recommend you to everyone. All the best! Yours gratefully,
View Full Testimonial: Svetlana Pruteanu-Teodoru – Tenant TestimonialSvetlana Pruteanu-Teodoru
-
Sokol & Evis Suka – Tenant Testimonial
“
I would like to thank the Central Housing Group for the support they gave to my family and myself from 2002 to 2010.
Dear Sir/Madam, I would like to thank the Central Housing Group for the support they gave to my family and myself from 2002 to 2010. We have been living in one of their properties throughout these years. Recently we moved to a permanent house. We would like to point out that during the time we were living there, the Central Housing Group rendered a continuous and proper support to my family, making it easier for us to cope with the life in a temporary accommodation. Any time they came they used to ask us about any problem, concern or anything we needed. They have been very supportive and this is the reason we would like to thank them and express our gratitude to them. We would like to thank especially those people whom we had contacts during these years; Romesh, David, Laura, William, Lincoln, Sara but we have to thank all the team of the Central Housing Group who have helped us on the phone or in other ways as well. Once more thank you for your support, Yours sincerely,
View Full Testimonial: Sokol & Evis Suka – Tenant TestimonialSokol & Evis Suka
-
Victoria Murphy – Tenant Testimonial
“
Just wanted to say thank you for making me and my son feel so welcome.
Central Housing Staff, Just wanted to say thank you for making me and my son feel so welcome. Every one of the staff I met were friendly, polite and always smiling. No job was ever a problem and that’s not something you find every day with the housing. Thank you once again and the best of luck. Have a lovely day. Love Victoria Murphy & Baby Freddie.
View Full Testimonial: Victoria Murphy – Tenant TestimonialVictoria Murphy
-
Filiz and Arda – Tenant Testimonial
“
Thank you very much for everything you all did for me and for my son, I really appreciated.
To All, Thank you very much for everything you all did for me and for my son, I really appreciated. Thank you very much for taking care of us. God bless you all. From Filiz and son Arda.
View Full Testimonial: Filiz and Arda – Tenant TestimonialFiliz and Arda
-
Victoria Golzey – Tenant Testimonial
“
Thank you so much for all your help, I’m sad to be leaving!
Central Housing Staff, Dear David, Kemal & All at Central Housing, Thank you so much for all your help, I’m sad to be leaving! Take care and have a glass on me!! Sorry Barnet didn’t inform you sooner! Can’t believe their cheek (actually can!!) Good luck to you all, you guys make a great team, and you know how to make people happy! Thanks for everything. Vickie xx
View Full Testimonial: Victoria Golzey – Tenant TestimonialVictoria Golzey
-
Ade – Tenant Testimonial
“
Thanks for looking after myself and my daughter over the years.
To Elga (candles) + whole Central Housing (Rose) Thanks for looking after myself and my daughter over the years. Some say it’s just business and you are just doing your job. But I felt the “personal care”. We will still go through ups and downs – But you were, are and helped with housing. Ade x
-
Ihssan – Tenant Testimonial
“
Thank you very much for making my time at Rabournmead Drive a lot nicer and easier.
Central Housing Staff, To staff at Central Housing, Thank you very much for making my time at Rabournmead Drive a lot nicer and easier. So glad to go but sad to leave. Lots of love Ihssan.
-
Chitambo Family – Tenant Testimonial
“
For and on behalf of the late Charity Manyau (nee Chitambo), by her mother, brother, sisters and three sons. Many thanks and God bless.
To the staff at Central Housing Group For and on behalf of the late Charity Manyau (nee Chitambo), by her mother, brother, sisters and three sons. Many thanks and God bless. Chitambo Family.
View Full Testimonial: Chitambo Family – Tenant TestimonialChitambo Family
-
Ihssan & Zayd – Tenant Testimonial
“
Thank you for all your help and support.
Central Housing Staff, To staff at Central Housing, Thank you for all your help and support. I am very grateful and wish you all the best. Ihssan & Zayd.
-
Bev Edwards – Tenant Testimonial
“
Thank you for your help and support while at 108.
To All at Central Housing Thank you for your help and support while at 108. From Bev Edwards and Jade Edwards.
-
Gillian – Tenant Testimonial
“
Thank you for the furniture and all your help.
To Deniz and staff Thank you for the furniture and all your help. Fron Gillian and the Kids
-
Stanley Road – Tenant Testimonial
“
Thanks for all your support till date with Stanley Road.
Hi Jo, Thanks for all your support till date with Stanley Road.
Reviews
Case Studies
CHG in the News
Video Testimonials
We let properties in these London Council areas:
Accreditation
Awards
Latest News/Blogs
-
Why letting agents are the heroes landlords need (opinion)
Let’s be honest – no landlords signed up to become compliance officers, legal experts, or legislative gurus. They signed up to invest in property. And yet, the weight of the regulatory obligation that’s landed on their shoulders has never been heavier. And that’s even before the Renters’ Rights Act swept…
-
Renters Rights Act backfiring, warns leading lettings agency
The Renters Rights Act is proving largely counterproductive. This is according to Knight Frank which says the law – introduced in May – has effectively pushed rents higher. It says that one reason is a shortage of supply as more landlords have sold due to the prospect of tighter margins…
-
Social renting stock falls – private sector set to take up slack
Some 14,275 council homes were sold under the Right to Buy scheme in England during 2025-26, an increase of 90% compared to 2024-25, reported by local authorities. Local authorities received £1.61 billion from eligible Right to Buy sales during 2025-26, an increase of 99.6% compared with 2024-25. The average receipt…
-
Renters Rights Act enforcement officers funded by Mayor
London’s Labour Mayor Sir Sadiq Khan is to spend some £400,000 on the recruitment of Renters Rights Act enforcement officers and other tenant’s rights services. The funding will go towards the training of newly-recruited officers in boroughs across the capital. The rest of Khan’s ‘Renters Rights Enforcement Fund’ will go…