Accreditations

Client money protection insurance (CMP) is an insurance-backed protection product for Letting and Property Management agents. CMP protects tenants and landlords from misappropriation of client monies by the agent i.e. theft of client monies by a Director, Principal or Partner. UKALA CMP is insured by Hiscox, one of the best names in the industry.

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UKALA’s aims are two-fold. We are dedicated to representing the interests of letting and management agents in the UK, whilst also safeguarding the interests of both landlords and tenants. To assist these aims, in 2011 UKALA signed a mutually beneficial business agreement with the NLA, the leading association for private residential-landlords in the UK. This coming together represents an important and progressive step towards a unified voice for landlords and letting agents in the sector.

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Safeagent is the UK’s leading accreditation scheme for lettings and management agents operating in the Private Rented Sector. Established in 1999 by the Empty Homes Agency as The National Approved Letting Scheme (NALS) with the backing of the industry, the aim was to establish a single badge for consumers to look for and understand the service and protections a firm offered through adherence to strict accreditation criteria. Recently rebranded as safeagent, we are well-respected – recognised by Government, consumer groups and industry bodies. safeagent is the only agent organisation whose sole focus is consumer protection, operating across the UK on a not-for-profit basis.

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With over 13,000 landlords and 1000 agents in London and growing by the day, the London Landlord Accreditation Scheme (LLAS) is the largest in the UK. The first scheme of its kind, LLAS aims to recognise good practice and improve conditions in the private rented sector.

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The RLA is the leading voice for landlords in England and Wales. The name dates back to 1998 but our roots and experience go back decades to make us the UK’s first national landlord association.Owned and trusted by our members, we represent 17,000+ landlords with a combined portfolio of more than quarter of a million properties.Our strength, reputation, experience and professionalism means that, as a member of this most effective campaigning organisation, your voice gets heard.

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We are a consumer redress scheme, authorised by the Government since 2014, to provide an impartial service that considers consumer complaints about a variety of property related issues. All property agents who carry out estate, lettings and property management work, have a legal responsibility to belong to a redress scheme and, if at any point, the consumer feels the service one of our members has provided falls short of what is expected, they may be able to raise a complaint. We also provide redress for other property professionals which includes landlords, and we offer dedicated tenancy mediation helping to resolve tenancy issues and prevent cases needing to go to court. Please note the Property Redress Scheme is not a regulator or an enforcement agency.

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