Accreditations
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Client money protection insurance (CMP) is an insurance-backed protection product for Letting and Property Management agents. CMP protects tenants and landlords from misappropriation of client monies by the agent i.e. theft of client monies by a Director, Principal or Partner. UKALA CMP is insured by Hiscox, one of the best names in the industry.
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UKALA’s aims are two-fold. We are dedicated to representing the interests of letting and management agents in the UK, whilst also safeguarding the interests of both landlords and tenants. To assist these aims, in 2011 UKALA signed a mutually beneficial business agreement with the NLA, the leading association for private residential-landlords in the UK. This coming together represents an important and progressive step towards a unified voice for landlords and letting agents in the sector.
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Safeagent is the UK’s leading accreditation scheme for lettings and management agents operating in the Private Rented Sector. Established in 1999 by the Empty Homes Agency as The National Approved Letting Scheme (NALS) with the backing of the industry, the aim was to establish a single badge for consumers to look for and understand the service and protections a firm offered through adherence to strict accreditation criteria. Recently rebranded as safeagent, we are well-respected – recognised by Government, consumer groups and industry bodies. safeagent is the only agent organisation whose sole focus is consumer protection, operating across the UK on a not-for-profit basis.
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With over 13,000 landlords and 1000 agents in London and growing by the day, the London Landlord Accreditation Scheme (LLAS) is the largest in the UK. The first scheme of its kind, LLAS aims to recognise good practice and improve conditions in the private rented sector. -
The RLA is the leading voice for landlords in England and Wales. The name dates back to 1998 but our roots and experience go back decades to make us the UK’s first national landlord association.Owned and trusted by our members, we represent 17,000+ landlords with a combined portfolio of more than quarter of a million properties.Our strength, reputation, experience and professionalism means that, as a member of this most effective campaigning organisation, your voice gets heard.
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We are a consumer redress scheme, authorised by the Government since 2014, to provide an impartial service that considers consumer complaints about a variety of property related issues. All property agents who carry out estate, lettings and property management work, have a legal responsibility to belong to a redress scheme and, if at any point, the consumer feels the service one of our members has provided falls short of what is expected, they may be able to raise a complaint. We also provide redress for other property professionals which includes landlords, and we offer dedicated tenancy mediation helping to resolve tenancy issues and prevent cases needing to go to court. Please note the Property Redress Scheme is not a regulator or an enforcement agency.
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Latest News/Blogs
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Why letting agents are the heroes landlords need (opinion)
Let’s be honest – no landlords signed up to become compliance officers, legal experts, or legislative gurus. They signed up to invest in property. And yet, the weight of the regulatory obligation that’s landed on their shoulders has never been heavier. And that’s even before the Renters’ Rights Act swept…
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Renters Rights Act backfiring, warns leading lettings agency
The Renters Rights Act is proving largely counterproductive. This is according to Knight Frank which says the law – introduced in May – has effectively pushed rents higher. It says that one reason is a shortage of supply as more landlords have sold due to the prospect of tighter margins…
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Social renting stock falls – private sector set to take up slack
Some 14,275 council homes were sold under the Right to Buy scheme in England during 2025-26, an increase of 90% compared to 2024-25, reported by local authorities. Local authorities received £1.61 billion from eligible Right to Buy sales during 2025-26, an increase of 99.6% compared with 2024-25. The average receipt…
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Renters Rights Act enforcement officers funded by Mayor
London’s Labour Mayor Sir Sadiq Khan is to spend some £400,000 on the recruitment of Renters Rights Act enforcement officers and other tenant’s rights services. The funding will go towards the training of newly-recruited officers in boroughs across the capital. The rest of Khan’s ‘Renters Rights Enforcement Fund’ will go…