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The Landlord Process
How we work with new landlords

1.
Connect with Us:
We complete a form detailing basic property information: type and description of accommodation, furnished or unfurnished, heating type, window glazing, etc.
After a meeting with you when we outline how the Guaranteed Rent Scheme works and our landlord process, we confirm what we discussed in a letter to you that outlines our rental payment details, our fees, inspections, repairs, council tax liability, utilities, furniture requirements and vacant possession, etc.
We attach our General Standards guide, giving you more detailed information on our general property letting standard requirements and a Furniture Requirements checklist, room by room.

2.
Council Partnership:
We send you a letter of offer with details of what is needed: proof of ownership, proof of appropriate Building Insurance cover, safety reports, inventory, items to be removed or replaced, repair works if any, etc. and, if required, a Pre-letting Authorisation form, also to be completed (if we are required to carry out any or all of the following on your behalf, prior to the letting of your property – Gas Safety report, NICEIC Electrical Installation report, Portable Appliance Test report, Energy Performance Certificate, etc.).
On completion of all necessary works and submission of all appropriate documentation, we ask you to complete and sign a ‘Landlord Instruction to Manage’ agreement. It’s a 1-page straightforward document confirming contact, rental, your account details for payment, etc.

3.
Enjoy Guaranteed Payments:
Once we have let your property, we send you a confirmation letter with management start date, date of first rental payment and your closing utility readings: gas, electricity and, where applicable, water.
Why Choose Central Housing Group

Experience
For Landlords: With years of hands-on property management, we handle everything from tenant issues to repairs. Our expert team conducts regular inspections, manages maintenance, and ensures smooth day-to-day operations — giving landlords a hassle-free, fully managed experience.
For Local Authorities: With over 60 years’ combined experience in lettings, social housing, and council property management, we understand the pressures you face. Our insider knowledge of temporary accommodation ensures we deliver responsive, reliable support to both you and your clients.
Trust
For Landlords: We provide guaranteed rent for 1 to 5 years, even during void periods. With a named property manager and BACS payments every month, you’ll never be left guessing. We protect you from rent arrears, legal costs, and tenant damage — safeguarding both your income and investment.
For Local Authorities: We act fast — reporting voids, safety concerns, and tenancy breaches as they arise. We uphold all statutory regulations, mediate issues, and communicate openly with landlords and councils. You can count on us to maintain compliance and protect your reputation.
Our Promise
For Landlords: We promise peace of mind. No chasing tenants, no late payments, no stress. Just consistent income, professional support, and total freedom from landlord duties. From small fixes to major repairs, we keep your property in top shape — and you in full control, effortlessly.
For Local Authorities: We provide clean, safe, well-managed homes for tenants in need — and peace of mind for the authorities who refer them. We manage repairs, ensure health and safety, and support tenants every step of the way. You focus on people; we take care of the property.
Why Choose Central Housing Group
Experience
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Trust
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Our Promise
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