Let to the Council with Central Housing Group – Patricia Taaffe

Dear Sirs,
It gives me great pleasure to have the opportunity to write a testimonial for Central Housing Group Limited.
Together with a friend, in 2000 I acquired an investment property to let to the council which was to be my first experience of property letting. We got off to a difficult start with the company which was originally managing the letting, but after much complaining and a bit of luck, we found an alternative company, Central Housing Group Ltd, which took over the handling of our property and things settled down.
My friend and I went on to purchase another two investment properties, both of which we handed over to Central Housing to let to the Council and, later, with my husband, son and daughter- in-law, I purchased a further investment property which, again, we asked Central Housing to handle for us. They are still managing these lettings for us.
Romesh, David and their team are a very tight and efficient unit. I always feel comfortable contacting them if I have any queries or concerns, which they invariably deal with promptly and efficiently. They do not allow matters to slip, i.e. repairs or replacements that need to be dealt with, and when site matters have been raised with me (in the case of leasehold properties) by the management companies, they never fail to deal with them promptly on my behalf. All the staff are extremely pleasant and helpful and there has never been a time when I felt that I did not matter to them. When I hear of the letting horror stories of other people, I am very pleased that fate took me to Tottenham/Wood Green (where Central Housing Group was originally situated) all those years ago.
I hope that my family and I will continue to be associated with Central Housing Group for many more years to come. However, if it is necessary for whatever reason to “reclaim” any of the properties, I am confident that they will be returned to us in first-class condition.

Yours faithfully,